Refund policy
We hope you love everything you order from Evergreen. If something doesn’t work out, we accept returns or exchanges within 15 days of purchase for U.S. orders.
Items must be unused, unopened, and in their original packaging to be eligible.
Customers are responsible for shipping costs related to returns and exchanges, unless the item arrived damaged or incorrect.
To start a return or exchange, just email us at hello@evergreenmatcha.cc with the following details:
-
Your name
-
Order number
-
What you’d like to return or exchange
-
A short note on why
We review each request with intention and care—thank you for being here.